Chat with Us

Autotrader Reviews

See what our customers have to say

  • websitemedia/13601/websiteMedia/6538/862f07b3-8ff0-4e49-8d7e-a7c9bc697474.png
  • At Lordans, we take pride in delivering excellent service to every customer. We understand that buying a vehicle can feel daunting, so we work hard to make the process as simple and stress-free as possible. But don’t just take our word for it – see what our Autotrader customers have to say about their experience with us.

    You can also read more reviews and share your own on Autotrader.

    • John G
      06/03/2026

      Bought a car from Callum at Lordans nearly a month ago. It’s been a great little car so far. No issues. Callum was really helpful, and there was zero pressure. I would definitely recommend!

    • Stephen G
      25/02/2026

      From the first phone call to delivery, everything was professionally handled by Callum, all in an informative and friendly manner. Callum went above and beyond to make sure the car was what my daughter wanted. Lordans was recommended to me by my mechanic, and I will not hesitate to pass that recommendation on.

    • Wayne J
      17/02/2026

      Excellent service, very helpful, gave great tips for my son insurance re black box options. Highly recommended for a 1st car

    • Samantha L
      13/01/2026

      Purchased a BMW 1 Series from Evan’s Autos.Great customer service. Great purchase.Full transparency. Would recommend

    • Sally W
      13/01/2026

      After searching for a well-priced car during the Christmas period, I finally found a great selection at Lordans in Dorking. They must have had over 50 small hatchbacks at very affordable prices. Some better than others, of course, but I could not complain at all. There was a very polite young man called Callum, who is very knowledgeable about all the cars for sale + insurance quotes, etc. No pushy sales, just an easy, relaxed buying experience. After a long test drive, we concluded a deal & Callum agreed the car would be serviced, get a new MOT & polished before coming back THE NEXT DAY for collection (so efficient). I would definitely recommend this place to friends and family who are in the market for a small hatchback at a great price!

    • Charlie E
      13/01/2026

      5 stars all round. Bought a car for my son about 3 months back. Great runner for a great price. Wouldn’t hesitate to use again.

    • Rochelle W
      10/11/2025

      Purchasing a car from Lordans was stress-free from start to finish. Callum was really helpful and answered any questions we had about the purchase. Would highly recommend Lordans for anyone looking for a reliable car and excellent customer service.

    • Paul G
      24/10/2025

      After having 2 seriously bad dealings with second hand car dealers I looked at this companies reviews and saw such a high rating which I thought 'can these be true?'Well, yes, these reviews are exactly the experience I obtained from Callum. Can't actually fault the guy on his service from start to finish of the car purchase. Slightly concerned from previous garages, I asked and received a brand new 12-month MOT, so peace of mind that the car was fit for purpose. Slightly out of the 25-mile delivery service he offered, but he delivered without any extra cost. The car runs and drives perfectly for my needs. Callum has a really sound approach to running a car business, both in a professional and personal manner. Don't ever lose those qualities that you have.

    • Alfie L
      09/04/2025

      Excellent customer support, had an issue with a van after purchase but Callum went above and beyond to help out and get the van running well again. Would highly recommend!

    • Emmy Rasco
      24/09/2024

      The service here is amazing. They are extremely polite and friendly. Everyone in there is like family. I will come back to them again if I ever need a car. Thank you

    • April H
      17/03/2024

      I went to Lordans to view a Citroën C1 and a Mini for my first car. When I arrived, Callum was very helpful and had both cars ready for me to test drive. I ended up buying the Mini. There was a light issue with the passenger window getting stuck; however callum had it fixed and sorted the same day, so I cannot fault it. I would give 10 stars if I could due to how seamlessly he made buying my first car from start to finish, even with a window issue.

    • Janet W
      25/10/2023

      Excellent! Callum is a professional, informative and extremely patient man. Bought my daughter a Ford Ka in April 2023 and have had no trouble at all. The petrol cap got stuck, and Callum was quick to send me a replacement. The car was delivered to my door. Very happy! Would highly recommend Lordans!!